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  • Introduction
    ...r information to gather Tips for conducting an analysis of 911 calls Sheriff’s Offices Where to find all of this information Step 2: Determine Goals and Budget Reallocations Strategies to consider Cautions Narrative Resources Step 3: Id...
  • Step 1: Deep Budget Analysis
    ... information to gather Tips for conducting an analysis of 911 calls Sheriff’s Offices Where to find all of this information Example of a comprehensive budget analysis: Minneapolis Reclaim the Block budget analysis (great example of identifying...
  • Other information to gather
    ...nstance, is to analyze leading call types in an analysis of 911 calls for service. See Tips for conducting an analysis of 911 calls for more info. Functions Localities have placed an inordinate burden on law enforcement agencies to provide services...
  • Tips for conducting an analysis of 911 calls
    ... essential piece of the puzzle is conducting an analysis of 911 calls. The vast majority of 911 calls and other calls for service are not related to violent offenses or crimes in progress; in fact, most constitute low-priority, minor incident, or behavioral he...
  • Strategies to consider
    ...which are currently primarily responsible for responding to 911 calls, to focus on responding to serious and violent incidents. Replace police responses with civilian response programs, including crisis intervention specialists, mental health workers, and stre...
  • Cautions
    ...r programs out of the police department budget, such as the 911 call center or the forensics lab, be clear on which agency will manage and oversee them, if not the police department. Capital Spending Do not postpone maintenance, capital spending, or ...
  • Narrative Resources
    ...emergency medical services or firefighters, to reroute some 911 calls away from armed police officers to medical professionals who are better situated than armed police officers to respond to mental health and homelessness related situations. National polls s...
  • Reinvestment options and examples
    ...ponse program that begins to chip away at the percentage of 911 calls responded to by police (CAHOOTS [Eugene, OR], Oakland, Portland, OR, Austin, Seattle, Minneapolis) Create a traffic safety infrastructure that begins to chip away at the number of traffic e...
  • Austin
    ...nctions to other departments, including the forensics lab,2 911 call center, certain support staff, and internal affairs.3 They created a “mental health services” option for people to choose when calling 911, which would divert many calls about peo...
  • Oakland
    ...e “formerly system involved.” Transferring the 911 call center out of OPD and making long-term investments in MACRO and other non-police responses to “behavioral health issues.” Decriminalizing homelessness and poverty, including endi...
  • Portland, OR
    ...gram that sends EMS and mental health workers to respond to 911 calls involving people in mental distress, drug use, or homelessness;4 a leadership program for Black residents who are 35 years old and younger; programs helping houseless people; social equity g...
  • Seattle
    ...-so-how-s-that-going; Paul Kiefer, “As Seattle Weighs 911 Options, a Promising Program Shows the Potential, and Limitations of Community-Based Crisis Response,” Publicola, September 252020, https://publicola.com/2020/09/25/as-seattle-weighs-911-opt...